Delivery software for pharmacies and medical couriers
Medical deliveries are judged on the record, not just the drop. If you cannot show who received it, when, and where, the delivery may as well not have happened.
The problem with generic route planners
Paper manifests and signature books are still common, and they fail in the ways paper always fails: illegible, lost, or filed somewhere nobody can find under audit.
Specimen and prescription runs are also time-critical in a way parcel delivery is not, and a route that ignores collection cut-offs is worse than no route at all.
How RouteWork handles it
Digital signature capture
Signatures taken on the driver's phone, attached to the stop with GPS coordinates and a timestamp, retrievable in seconds.
Chain-of-custody photos
Photograph the handoff and the drop location. Every image is timestamped and geotagged against the stop record.
Time-critical routing
Set collection cut-offs and delivery deadlines as time windows so the optimizer builds a route that meets them.
Complete audit trail
Every status change, failure reason, and completion is recorded with who, what, and when, across the life of the stop.
Failed delivery reasons
When nobody is available to receive, drivers record a reason and a photo rather than leaving the outcome ambiguous.
Try it on next week's routes
30-day free trial. Full access to every feature, and you won't be charged until your trial ends.
Start your free trialCommon questions
- Can drivers capture signatures?
- Yes. The mobile app captures a signature on screen and stores it against the stop with GPS coordinates and a timestamp, alongside any photos.
- Is there an audit trail for each delivery?
- Every stop keeps its full history: status changes, completion time, completion coordinates, photos, signature, notes, and failure reason if applicable.
- Can I restrict which staff see what?
- Business plans include granular role permissions and an activity log, so you control who can view and change delivery records.